In This Article
Key Points:
- We rate autopom! 4.5 out of 5.0 and name it Best Value for vehicle protection plans.
- Autopom! offers three plans and includes roadside assistance, rental car coverage, and trip interruption with each.
- Autopom! stands out for offering great value considering a plan can cost under $700 per year of coverage.
Autopom!’s name comes from “automotive peace of mind,” which is what the company strives to offer. In our autopom! review, we found the company offers affordable prices and has a good reputation for customer service. Read on to learn about its plans and see why we rank it among the best extended car warranties.
Our Top Pick
After reviewing 20 companies, we’ve determined that Endurance is our preferred option for extended car warranties.
- Unlimited Miles for Cars Under 20 Years
- Maintenance Coverage Available
- Salvage or Rebuilt Cars Are Covered
- 24/7 Roadside Assistance
- Direct Administrator of Claims
What Is an autopom! Warranty?
Autopom! is a vehicle service contract provider that has been around since 2010. Its plans can cover mechanical breakdowns on a range of systems. While many people refer to them as extended warranties, the plans are vehicle service contracts since only manufacturers can offer a true extended warranty.
Autopom! has an A+ rating from the Better Business Bureau (BBB) and a customer score of 4.3 stars. This is high for the extended warranty industry, and it shows the company’s reputation for service.
You can get a plan from autopom! in most states. It offers mechanical breakdown insurance in California and vehicle service contracts in others.
Is autopom! a Direct Warranty Provider?
Our autopom! Warranty Rating
| Research Category | Toco Rating |
|---|---|
| Coverage | 4.2 |
| Cost and Buying Experience | 4.2 |
| Reputation | 4.8 |
| Customer Service | 4.8 |
| Overall Rating | 4.5 |
Autopom! Warranty Plans
Autopom! offers three main plans:
- Exclusionary: This plan is similar to a factory bumper-to-bumper warranty. It covers any mechanical breakdown except for some exclusions.
- Mid-Level: This plan covers the engine, transmission, drive axle, electrical, air conditioning, steering, and braking systems.
- Powertrain Plus: This plan covers the engine, transmission, drive axle, and air conditioning plus a few electrical components.
Autopom!’s three plans give you a decent selection of coverage. However, many other companies offer four, five, or six options.
Vehicles with up to 150,000 miles on the odometer are eligible for autopom! coverage. The plan expiration can extend beyond 150,000 miles depending on when you buy it. For example, we received a quote that covered up to 185,000 miles on a Kia Sportage since the car already had 100,000 miles.
One downside of shopping from autopom! is that the company doesn’t offer easily accessible sample contracts online. You can get a sample contract from the salesperson, but you’ll have to get a quote at the same time. Some other providers like Endurance and Olive make it easy to compare the terms of each contract online.
Autopom! Extended Car Warranty Benefits
Vehicle service contracts usually come with extra benefits that help reduce the stress of a breakdown. Autopom! plans come with the following benefits:
- Roadside assistance: Covers towing, spare tire installation, battery jump-start, locksmith services, and fuel delivery up to plan limits
- Rental car coverage: Covers a rental car up to a limit while your car is in the shop for a covered repair
- Trip interruption: Reimburses you for food and lodging up to a limit if you have a breakdown away from home
Your autopom! plan might come with other benefits depending on the administrator. The quotes we received included free maintenance coverage from Omega Auto Care, for example. Other plans might come with road hazard tire repair, which covers your tires if they are damaged from debris or potholes in the road.
Understanding what a warranty doesn’t cover is just as important as knowing what it does. Even autopom!’s exclusionary plan doesn’t cover everything. Plus, certain parts might be covered in one situation but not another. Here are some things autopom!’s plans exclude:
- Regular maintenance services
- Damage from lack of maintenance or misuse
- Damage from accidents or the environment
- Cosmetic repairs
- Damage from aftermarket components
- Specific parts like some exhaust components
- Parts that are expected to wear out like light bulbs, hoses, belts, and filters
- Breakdowns from engine sludge or rust
- Pre-existing conditions
These exclusions are all common in the industry. Even extended warranties from manufacturers have exclusions like these. In our experience, many extended warranty complaints stem from a misunderstanding of what the contract excludes. While a salesperson might not explain every exclusion in detail, the company is bound to follow what’s written on the contract.
Autopom! Auto Warranty Terms and Conditions
Here are a few more factors to consider when shopping for coverage from autopom!:
- Waiting period: 30 days and 1,000 miles
- Money-back guarantee: Full refund within 30 or 60 days
- Deductible options: $100 is default
- Transfers: You can transfer the contract to the next vehicle owner
- Cancellation: Cancel any time (prorated refund after 30 days)
Autopom! Warranty Cost and Buying Experience
We received a quote of about $110 per month for 24 months from autopom! for its Powertrain Plus plan. This quote applies to a 2017 Kia Sportage with 110,000 miles. The plan covers up to 4 years or 75,000 additional miles, whichever comes first. This means the plan would cover 185,000 miles total considering the car’s existing mileage.
| Plan | Term | Monthly Cost | Down Payment | Total Cost |
|---|---|---|---|---|
| Powertrain Plus | 4 years/75,000 miles | $109.73 for 24 months | $138.60 | $2,772.12 |
Compared to all other quotes we researched, autopom! offered the lowest total cost and lowest cost per year of coverage. Dividing the total cost of $2,772 by 4 years gives a result of $693 per year of coverage. Other providers charged $1,000 or more per year of coverage.
The cost per year of coverage is just one way to look at the quote and not how you actually pay for the plan. This quote required 24 payments of $109.73 after an initial down payment of $138.60. You would finish paying for the plan after two years but still have coverage for two more years.
Some companies treat vehicle service contracts like subscriptions and charge you for every month you have a plan. Those month-to-month plans get more and more expensive the longer you have them. Autopom!’s fixed pricing structure is more affordable in the long run.
The salesperson from autopom! compared pricing structures and explained this to us over the phone. Overall, we found they were patient and helpful in explaining coverage and costs thoroughly.
What Affects How Much an autopom! Car Warranty Costs?
The quotes you find from autopom! may differ significantly from our sample quote above. This is because extended warranty prices depend on factors like your car’s model, age, and mileage.
Cars that have higher average repair costs will also have a higher cost of coverage. That’s because the warranty company anticipates paying more for repairs. Older vehicles are also more likely to break down, so coverage can cost more for high-mileage cars.
Autopom! Extended Warranty Claims Process
It’s fairly simple to file a claim for a breakdown when you have an autopom! vehicle service contract. The key thing to realize is that autopom! won’t cover unauthorized claims. This means the repair shop has to seek authorization before doing any work. Here is the basic process when you have a breakdown:
- Locate a license repair facility (you can reach out to autopom! for assistance)
- Give your warranty information to the repair shop
- Have the repair shop contact autopom! after diagnosis to get authorization
- If the repair is covered, you’ll just pay your deductible to the repair shop
- You can submit rental car receipts to be reimbursed according to the contract
Who Accepts autopom! Warranty?
Autopom! Pros and Cons
| Pros | Cons |
|---|---|
| High customer ratings on Trustpilot and the BBB with a reputation for covering claims | Only offers three coverage plans |
| Plans can come with extra benefits like road hazard tire repair | Sample contracts aren’t easy to locate |
| Agents are very pleasant and helpful over the phone | Lower mileage limit than competitors |
Autopom! Reputation
Autopom! stands out with its positive reputation. Not many companies have high ratings from the BBB and from customer reviews on multiple platforms.
Autopom!’s A+ rating on the BBB shows it responds to all complaints in a timely manner. It doesn’t let issues fester on the platform. In fact, there have only been four autopom! warranty complaints in the last three years on the BBB.
The company is also accredited by the BBB. This is a paid membership, but it shows autopom! is serious about providing good customer service.
Autopom! Warranty Reviews
Autopom!’s customer review score of 4.3 stars on the BBB is much higher than the industry average of 2.6 stars for the 20 providers we’ve ranked. The company also has a 4.5-star rating from reviewers on Trustpilot. Overall, 94% of Trustpilot reviews rate the company four or five stars.
Positive autopom! reviews show customers appreciate that autopom!’s salespeople don’t pressure them to purchase a plan. One reviewer mentioned they had plenty of time to compare other options before going with autopom!. Other autopom! reviews say the company covered repairs as expected and even helped out when the administrator initially denied a portion of a claim.
Negative autopom! reviews show a few customers had issues getting their claims covered. One mentioned the repair shop’s labor rate was higher than the rate autopom!’s administrator agreed to pay. They had to cover the difference out of pocket. Another reviewer said their car sat in the shop for a few weeks before the dealership and administrator connected on the repair.
Our Top Pick
After reviewing 20 companies, we’ve determined that Endurance is our preferred option for extended car warranties.
- Unlimited Miles for Cars Under 20 Years
- Maintenance Coverage Available
- Salvage or Rebuilt Cars Are Covered
- 24/7 Roadside Assistance
- Direct Administrator of Claims
Autopom! Vs. Competitors
Considering its low rates and solid customer service reputation, autopom! is among our top five picks for extended protection plans. See how the company compares to other options below.
| Maximum Mileage | Sample Monthly Payment | Number of Plans | Added Benefits | |
|---|---|---|---|---|
| Endurance | Unlimited | $138 | 6 | Roadside assistance, rental coverage, trip interruption plus Elite benefits |
| Toco | 250,000 | $79 | 4 | Roadside assistance, rental coverage, trip interruption |
| Everything Breaks | 250,000 | $108 | 5 | Roadside assistance, rental coverage, trip interruption |
| autopom! | 150,000 | $110 | 3 | Roadside assistance, rental coverage, trip interruption |
| Olive | 185,000 | $120 | 3 | Towing, rental car coverage |
Who Should Buy an autopom! Vehicle Service Contract?
Conclusion: Is autopom! Warranty Worth It?
Autopom! Warranty Review FAQs
Below are some frequently asked questions about autopom!’s extended service plans.
How We Rank Extended Warranty Providers
We take a methodical approach to rating warranty companies. Here’s what that includes:
- Coverage: We consider things like the number of plans, mileage limit, maintenance coverage options, and added benefits to score companies in this area.
- Cost and buying experience: We get quotes from providers and pay attention to the experience with customer service. We also consider a company’s transparency during the buying process through sample contracts and clear coverage descriptions.
- Reputation: This category includes a company’s longevity plus its rating on the BBB and whether or not it has BBB accreditation.
- Customer service: To rate customer service, we look at BBB customer ratings plus Trustpilot scores. We also note whether the company is a direct warranty provider.
Brogan Woodburn
Advertiser Disclosure: Consumer Review Center might earn compensation from the companies featured on this page. This compensation could affect the placement, order, and visibility of products, but it does not affect the recommendations made by the editorial team. Not every company, product, or offer has been reviewed.
Related Resources
Autopom! Warranty Review
Written by Industry Expert How we rank extended warranty providers Advertiser Disclosure In This Article Read our autopom! review to see if the warranty company’s
Olive Car Warranty
Written by Industry Expert How we rank extended warranty providers Advertiser Disclosure In This Article Find out why Olive’s easy online process and simple extended
Endurance Car Warranty Review
Endurance is the nation’s leading provider of extended auto warranties. They administer their own contracts and have clearly defined coverage options. There is never any secret as to what coverage you have purchased.
Everything Breaks Review
In our Everything Breaks review we rate the company 4.5 stars overall and take a close look at the company’s coverage, cost, and service.
